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Because your needs evolve
Over time, your time management and scheduling requirements may change:
- New regulations
- Change of internal point of contact
- Implementation of new business rules
- Upgrade of your HRIS
- Temporary support needs
CUSTOMER SERVICE
We are always by your side
Over time, your needs evolve. Upgrade your Chronos software to ensure it always meets your requirements.
Performance
Your Chronos software always adjusted to your needs
Trust
A dedicated, responsive team that understands your environment
Ownership
Budget and intervention schedule under control
Effective, ongoing support
The Remote Support Service is a fixed-price maintenance offer for your HR software configuration. A dedicated team supports your HRIS administrator in their day-to-day tasks.
- Corrections
- Upgrades
- Implementation of new business rules
Dedicated contacts and a proven methodology
A dedicated team is assigned to ensure you have a thorough understanding of your environment. All requests are tracked and documented.- Request submitted via the MyAsys portal
- Analysis to determine the scope, timeline, and duration
- Implementation and reporting
- Configuration update
Because your needs evolve
Over time, your time management and scheduling requirements may change:
- New regulations
- Change of internal point of contact
- Implementation of new business rules
- Upgrade of your HRIS
- Temporary support needs
Effective, ongoing support
The Remote Support Service is a fixed-price maintenance offer for your HR software configuration. A dedicated team supports your HRIS administrator in their day-to-day tasks.
- Corrections
- Upgrades
- Implementation of new business rules
Dedicated contacts and a proven methodology
A dedicated team is assigned to ensure you have a thorough understanding of your environment. All requests are tracked and documented.- Request submitted via the MyAsys portal
- Analysis to determine the scope, timeline, and duration
- Implementation and reporting
- Configuration update
Choose the subscription that suits you.
The Teleservice is available through 3 subscription packages depending on your support needs.
Level 1
Maintaining your settings in operation condition.
Level 2
Adaptive maintenance: minor changes (<1 day).
Level 3
Advanced maintenance: major changes (<5 days).
No need to wait,
the solution is already here.
Book your demo today and start optimizing your HR management with a software tailored to your needs.